Frequently Asked Questions
Everything you need to know about your Marta Fontanals experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international shipping. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Marta Fontanals is committed to conscious fashion. We prioritize organic cotton, recycled fibers, and ethical manufacturing processes to minimize our environmental footprint.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.