Returns & Exchanges

At Marta Fontanals, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition with tags attached.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging and include the printed return authorization slip inside the box.

  • 3.
    Ship the Item

    Affix the prepaid shipping label to the outside of your package and drop it off at any authorized carrier location or schedule a pickup.

  • 4.
    Receive Your Refund

    Once our atelier inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.